GH
Geoff H

1 reviews | Active since Dec 2011

10 Oct 2025, 16:59

Amazing service

Both Kgomotso Masilo As advisor and Patience Sabothoma on the accounts side were amazing and readily processed my request. The gentleman, no name at 13.52 was extremely short to the point if rude. Thanks to the ladies. You made my day

0
Replies (4)
Cartrack
Cartrack's reply10 Oct 2025, 17:12
Official
  Good day,
 
Thank you for taking the time to give us feedback. We appreciate your compliment and will inform management and staff of your review.
 
Kind regards,
The Cartrack Team 
GH
Geoff H's update11 Oct 2025, 18:41
Reviewer Update
And the day turned to absolute ****. After all of the arranging with a car scheduled for trade in on Monday, the technician arrived, nice guy, and the information given was for another car.eish. he found the unit, tried to get job card changed, supervisor did not respond. What total **** show. Now what. Admin. I called in.They say it can may be done tmrw. Let's see.
GH
Geoff H's update11 Oct 2025, 19:09
Reviewer Update
Not only did the day turn to ****, but 😔 now I get a mail stating that my tracker is faulty and I should pat R600 for a repair as well as another r870 invoice, which I had paid yesterday , as the system picked up a fault while the tech was working. I got a call. Tech reported can't move further, reconnected, closed up and left. A huge admin pickup. No ways. Await urgent resolution or just cancel my prepaid 4year contract
GH
Geoff H's update11 Oct 2025, 19:39
Reviewer Update
1930 saturday evening.. technician Angus FIVE big ⭐ stars.
Back in site to remove. Issue was that my car was booked initially for 20th, I recieved a call to say gap today 11th At 1500.admin in scheduling was not corrected this resulting in this issue. Tech has permission to remove and the tracker will be cancelled when he hands it in. Please ensure that the administration on my account is resolved. What a admin issue. Well done to Angus thusfar.