bC
beverley C

1 reviews | Active since Apr 2015

02 Mar 2016, 21:19

Am i going to wait forever to get a call back

Good Day<br> <br> I have been trying to get hold of someone from cartrack to sort out an issue, but I get told a sales agent will call me back and never do. I have two car track units, but I have sold the one car last year and I am still paying for that unit. I have now bought a motorbike and would like to inquire if that unit can be collected out the car as I don't have the R850 to cancel the contract and place it on my motorbike. I can't see why this could be an issue since I am still paying for a unit and can't even utilize the services.<br> <br> Could someone please call me so this can be sorted out otherwise it's easy to change bank details then I don't need to make payments anymore and could rather move to another tracking company.<br> <br> Beverley Clulee<br> ***

0
Replies (1)
Cartrack
Cartrack's reply10 Mar 2016, 14:42
Official
Hello beverley clulee,

Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.

Our Pretoria Branch Manager will remain in contact with you in order to resolve.

Kind regards,
Minette van Dalen