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1 reviews | Active since Dec 2024

04 Dec 2024, 12:17

Agressive marketing tactics

I really do not appreciate this new aggressive marketing tactic that Cartrack has implemented. I got a call from a call center agent today who was selling me a product. As I have an existing product with car track I said I was not interested in the add on , she then went to say “ why ? do you want your car to be ******? ” . I told her I was not interested , that should be sufficient ! I should never be emotionally *********ed to get a product ! Of course I don’t want my car ****** hence I came to Cartrack for their services to help me in the event that happens. If you cannot guarantee that you’ll help find my car if ever that happens , maybe I should start looking for another tracking company that can offer me better service.

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Replies (1)
Cartrack
Cartrack's reply04 Dec 2024, 12:24
Official
Good day,

Thank you for taking the time to rate our service and give us feedback. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team