******* aftersales service

This company collections department are rude and don't care about customer service,I don't have a debit order with them make payment every month 2 days before a PH or month end and they still can't find my payment on time....your service leaves alit to be desired and they still try and debit an account that they don't have permission ,i want 2 years of returned debits refunded as well as an apology I asked for a statement 2 months ago still nothing...get your a ACT together...but you won't