Aftersales Nightmare!!!

Terrible experience with cartrack. Customer care doesn't get back to you. Advised cartrack that my vehicle is sold and needs to be transferred. They sold a new unit a completely new owner. Dealt with Lindleigh Applegreen , Koketso Modise and Carmen. They do not respond to emails , I've requested that management call me and there's still no response. They have two people paying for two different units in the same vehicle. This means that even though I've sold the vehicle , i still have access to the new owners whereabouts. This is completely against the POPI act yet cartrack doesn't get back to you. I am shocked that they have a 90% recovery rate yet they didnt even realise that they installed two units into the same vehicle.