EE
Eugene E
1 reviews | Active since Aug 2024
08 Aug 2024, 04:45
After service is terrible, 5 phone calls to log a repair over two weeks and still no feedback
After service is terrible, 5 phone calls to log a repair over two weeks and still no feedback. Would not recommend Cartrack.
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Replies (2)0
Replies (2)
Cartrack's replyOfficial
14 Aug 2024, 11:53Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply14 Aug 2024, 11:53
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
EE
Eugene E's updateReviewer Update
16 Aug 2024, 10:39Hi,
First call was logged on 23 July. Only got a booking after numerous calls, on 12 August for 16th August. For 8am. Technician was a no show.
Called now at 1030 only to get a response that technician has car trouble. Won't be attending to this repair. They will now rebook for next week Thursday. Not sure what to expect from Cartrack.
First call was logged on 23 July. Only got a booking after numerous calls, on 12 August for 16th August. For 8am. Technician was a no show.
Called now at 1030 only to get a response that technician has car trouble. Won't be attending to this repair. They will now rebook for next week Thursday. Not sure what to expect from Cartrack.
EE
Eugene E's update16 Aug 2024, 10:39
Reviewer Update
Hi,
First call was logged on 23 July. Only got a booking after numerous calls, on 12 August for 16th August. For 8am. Technician was a no show.
Called now at 1030 only to get a response that technician has car trouble. Won't be attending to this repair. They will now rebook for next week Thursday. Not sure what to expect from Cartrack.
First call was logged on 23 July. Only got a booking after numerous calls, on 12 August for 16th August. For 8am. Technician was a no show.
Called now at 1030 only to get a response that technician has car trouble. Won't be attending to this repair. They will now rebook for next week Thursday. Not sure what to expect from Cartrack.