PP
Padryc P

1 reviews | Active since Sept 2010

10 Jan 2018, 11:33

After finding out that car tracks unit isnt working. I requested a cancelation. They give u a 30 day cancelation period but still debit your account after the cancelation. They expect you to pay for a service which is not working.

Absolutely the best ********** company that ever existed. They blame every thing on the system. But when you double check the system only processes whatever is captured by a human. So if this person doesnt capture your phone call. Then there is no record of anything.

Absolutely the worst company to do business with. After a contract terms they do just as they please.and its the clients responsibility to check that ther product is working correctly monthly.

Dont expect any service. They will not call you back to resolve an issue. You will have to phone back a million times. And make sure you get a reference for all calls. Otherwise they deny receiving them.

Be ready to get ****** if you trust them

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Replies (1)
Cartrack
Cartrack's reply10 Jan 2018, 12:18
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,

The Cartrack Team