LC
Linda C
1 reviews | Active since Mar 2014
18 Jan 2026, 12:34
*********** Accounts department lack of customer service
We are battling for 8 months now for cartrack to credit us the 2 months to honor their promise, when you refer a friend you get 2 months credit. After months of emails and phone calls nothing until we canceled the debit order. Then they could phone us! Still 8 months later no resolution! Their accounts department is non existing, lack of competent people!
Helpful (0)
Replies (2)0
Replies (2)Cartrack's replyOfficial
18 Jan 2026, 12:46Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply18 Jan 2026, 12:46
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
LC
Linda C's updateReviewer Update
22 Jan 2026, 19:59Still no resolution. Still being harassed by accounts department about the outstanding amount.
Incompetant and lack of trained staff.
Incompetant and lack of trained staff.
LC
Linda C's update22 Jan 2026, 19:59
Reviewer Update
Still no resolution. Still being harassed by accounts department about the outstanding amount.
Incompetant and lack of trained staff.
Incompetant and lack of trained staff.
