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Thanuj T
1 reviews | Active since Jan 2017
02 May 2024, 19:19
*********** accounts department
Cartrack accounts department has to be the most useless *********** people i have come across.They cause a huge mess by double debiting customers accounts in march, then decide to harrass me for a so called outstanding amount which they refunded the double debit yet their accounts dept has no clue the refund was done now claiming i owe them money, come April they didn’t debit my account and now claiming my debit order was returned, i am fed up with their incompetence and will cancel both vehicle subscriptions…
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Replies (2)Cartrack's replyOfficial
02 May 2024, 19:24Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Cartrack's reply02 May 2024, 19:24
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
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Thanuj T's updateReviewer Update
07 May 2024, 12:35Once again incompetence at its best,i am now sent emails and sms for R10.00 after they rectified their debit order blunder and debited the outstanding amount which they failed to debit due to incompetence from their side.
I am now done with this utterly *********** company
I am now done with this utterly *********** company
TT
Thanuj T's update07 May 2024, 12:35
Reviewer Update
Once again incompetence at its best,i am now sent emails and sms for R10.00 after they rectified their debit order blunder and debited the outstanding amount which they failed to debit due to incompetence from their side.
I am now done with this utterly *********** company
I am now done with this utterly *********** company
