HG
Hennie G
1 reviews | Active since Apr 2024
16 Apr 2024, 20:23
*********** account department
We have been struggling with our account with Cartrack for the past 5 months. After we ran in arrears, we came to a settlement amount which we promptly paid. We then proceeded to send the required e-mail to ALL the relevant parties to cancel our account. Since then, Cartrack refused to cancel our account and continue to bill us every month. After numerous e-mails and phone calls to their RUDE and *********** call centre and account department, we are still no closer to a solution. They are VERY Unprofessional, *********** and slow, specialising in blaming the costumer for their shortcomings.
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Replies (1)Cartrack's replyOfficial
16 Apr 2024, 20:40 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply16 Apr 2024, 20:40
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
