Account debited twice

Account debited Twice

Dear Car Track Accounts

Kindly be advised that my account was debited twice on the 27th May and on the 28th May. The amount is R325.79.

I phoned the account department on the 28th May to let them know about the ordeal and I was told to wait for 14 days which I did.

I phoned to follow up yesterday with your clients services only to be told that they only received feedback on the 9th of June and my 14 days will only start on the 9th, soo where as a client do I fit into your internal problems?????

Car track if I don't get my refund iam canceling my services with you because it's not the first time my account get debited twice.

Please refund my account, we only agreed to to 1 debit what's so difficult about refunding me the money????

Iam not leaving it as a credit because I don't trust you 1 bit

Iam dissatisfied with your services!!!!