1 reviews | Active since Sept 2025
Account complaint
Horrible experience with Cartrack, and I have only been with them for 2 months. Tracking device was installed on 30 July 2025, and on 1 August they wanted the full amount for July (not pro-Tata considering that the tracking device was only installed on the last day of the month). Made the payment for August on the 1st, and on the 28th they randomly deducted more than my monthly payment and when I ask why, I get different answers from different agents/consultants. Some even went as far as saying I installed tracking devices for 2 cars (I only installed for 1). After the deduction made on the 28th (which I assumed was for the month of September, and I let it be, irrespective of the fact that it was more than the monthly payment) , they proceeded to deduct on the 1st of September AGAIN yet they continue to call me every single day to tell me my account is in arrears. I’m so tired of these people and I haven’t even been with them for that long.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
