1 reviews | Active since Mar 2012
Abusive, unprofessional and bullying when you Cancel policy. Do not get involved with them in the 1st place.
I had Insurance with Cartrack for close to 4 years. I called to cancel my Insurance after I sold my car.
Few months later I realized they were still collecting unauthorised debit orders on my account; I'd reverse the amount and they would change amount then continue attempting to collect debit orders which I'd reverse until I went to the bank to block the debit orders as they were unauthorized.
I started getting multiple calls from them (verified caller ID identified by TrueCaller to be CarTrack) almost every day when I answer no one responds on the other end; they've been continuing with this abusive behavior for months. Every time I block their number, they call with a different one (I've blocked more 15 of their numbers).
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
The Cartrack Team
