RL
Ryan L

1 reviews | Active since Jun 2019

19 Mar 2025, 10:49

ABSOULTE WORST

The worst aftermarket sales department I've ever met. Once you a customer they don't care about issues with their devices. You need to do all the running around to make sure they follow-up and do their job. We pay each month and that's all they care about but they have faulty devices and poor customer services. Their call center is met with lengthy call waiting periods and agents who sound asleep no professionalism. At cartrack you are indeed a number not a customer they care about.

0
Replies (1)
Cartrack
Cartrack's reply19 Mar 2025, 10:49
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team 


Best regards,