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Don I

1 reviews | Active since Dec 2024

06 Dec 2024, 12:54

Absolutely worst service, disgusting

Five plus bookings over three week period. No communication, no one shows up for booking. Finally one booking technician showed up after I seriously complained. He only had one unit to fit, I have signed up for dual unit and camera. Another booking made after I followed up only to be informed that there are no cameras available. Selling products you don't have is *****ulent in my opinion. All of a sudden they found a camera but can only do a booking in a weeks time. Pathetic service. I do not believe this will transpire if I was told upfront before I signed the contract I would have gone elsewhere. Appalling service. My insurance had canceled my theft and hijack policy on my brand new car because it is taking cartrack cannot to do what is required. I hold cartrack liable for this. I am disgusted.

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Replies (1)
Cartrack
Cartrack's reply06 Dec 2024, 13:05
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team