TD
Thabang D

1 reviews | Active since Oct 2024

02 Oct 2024, 16:18

Absolutely Fed Up with Cartrack!

I’m completely fed up with the nightmare that Cartrack has created since installing their tracking device in my vehicle. Since it was installed, it’s been one issue after another. My battery has drained repeatedly, and I’ve lost track of how many headlight bulbs I’ve had to replace all due to this faulty tracker!

To make matters worse, I’m now facing an outrageous cancellation fee and being told I have to drive over 50 kilometers just to have it removed? Are you serious? This is absolutely unacceptable! Your customer service is a joke, and the lack of support is incredibly frustrating!

I demand immediate action! Either send a technician to remove this malfunctioning device at no cost, or provide a more reasonable solution. It’s outrageous that I have to take my grievances to public platforms just to get a response!

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Replies (1)
Cartrack
Cartrack's reply02 Oct 2024, 17:22
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team