Absolute worst service, unnotified price increases, and threatening legal action instead of assisting

I am completely disgusted with Cartrack's customer service and business practices. I have been trying to manage my *** during a time when everyone is struggling with the high costs of living, fuel, rent, and food, yet Cartrack slapped me with an unauthorized 10% monthly fee increase that was never part of my contract.

When I asked to freeze my *** because I was struggling financially, I was met with zero empathy or support. They clearly care only about taking money rather than helping customers. Instead of working out a reasonable solution, they continuously bombarded me with calls and are now threatening me with Viljoen Attorneys over an outstanding balance of ***.

When I finally emailed them to find out how to cancel my contract and escape this nightmare, they ignored my request to cancel and kept pushing payment options while hiding behind legal threats. This company is completely unprofessional, money hungry, and shows zero care for consumers. I want my *** cancelled permanently and this matter resolved without further harassment.