Absolute unsatisfactory service from Cartrack

Because of financial constraints, I was behind on my payments. I sent numerous emails to the establish- ment, no one rep****. I finally received an sms to say, my account has been handed over. Fine, I called and spoke to an agent, whom I told I'll make an EFT which I did on the 15/06/2022for R1440. To my surprise, the company still proceeded to deduct R1435 from my account on the 17/06/2022. And yet my debit order date is the 1st of each month.I called the company demanding refund and I was told that it would take 7-14 working days. After which, I decided to cancel the whole contract and I am aware of the fee (R2600) for breach of contract. I instructed them to keep the R1440 that I had paid, then I'll pay the difference of R1200. As per telephonic conversation, the cancellation is to be effective the 30th of June 2022. I made the pay. ment of R1200 on Saturday, 25/06/2022. I get a call from the said company about an alert, today, the 28/06/2022. I then asked to be transferred to accounts department. I spoke to Vusi, who confirmed receipt of the R1200 and now the contract is ending 31st of July, which means im expected to pay R219, fine. Now, to- wards the end of the call he informs me that my name has been blacklisted, I tell him to log an enquiry so my name can be removed since my account is now up to date. He then informs me, in order to have this done; I need to pay an additional R1800. Honestly, what kind of an establishment is this? I regret the day, I signed up with them