EF
Eugene F
1 reviews | Active since Mar 2025
13 Mar 2025, 11:14
Absolute lack of service
Can I give zero or even a minus star rating? Their after sales service is absolutely shocking. They have no regard for their customers. Very quick to take money but totally unable / unwilling / negligent ***********? to then provide the service I paid R870 for de-installation and re-installation service on 23 January 2025 Today is 13 March 2025 and despite numerous calls, emails, WA and instagram messages, they have still not done the re-installation. They are the worst ever service provider I have had the dis-honour to deal with SHAME on YOU! I strongly advise all consumers to rather consider any alternative to CarTrack
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Replies (3)0
Replies (3)
Cartrack's replyOfficial
13 Mar 2025, 11:19Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply13 Mar 2025, 11:19
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
EF
Eugene F's updateReviewer Update
13 Mar 2025, 11:23What a joke!!!!
And an insult!!!!
I have been trying to communicate with you and get you to actually do the installation from 10 February
You choose to not render the service which I have paid for
You have promised on a number of occasions to provide feedback and a resolution
A month later and I am still waiting
Pathetic
And an insult!!!!
I have been trying to communicate with you and get you to actually do the installation from 10 February
You choose to not render the service which I have paid for
You have promised on a number of occasions to provide feedback and a resolution
A month later and I am still waiting
Pathetic
EF
Eugene F's update13 Mar 2025, 11:23
Reviewer Update
What a joke!!!!
And an insult!!!!
I have been trying to communicate with you and get you to actually do the installation from 10 February
You choose to not render the service which I have paid for
You have promised on a number of occasions to provide feedback and a resolution
A month later and I am still waiting
Pathetic
And an insult!!!!
I have been trying to communicate with you and get you to actually do the installation from 10 February
You choose to not render the service which I have paid for
You have promised on a number of occasions to provide feedback and a resolution
A month later and I am still waiting
Pathetic
EF
Eugene F's updateReviewer Update
13 Mar 2025, 13:13Despite me resorting to going public with my dissatisfaction, and their promise to contact me to resolve, they are yet to contact me
The choose to refuse to fix their mistakes
The choose to refuse to fix their mistakes
EF
Eugene F's update13 Mar 2025, 13:13
Reviewer Update
Despite me resorting to going public with my dissatisfaction, and their promise to contact me to resolve, they are yet to contact me
The choose to refuse to fix their mistakes
The choose to refuse to fix their mistakes