Absolute INCOMPETENCE!!!

Cartrack is, without a doubt, one of the most frustrating tracking companies I have ever dealt with. I am ALREADY a Cartrack customer with devices installed, yet I am constantly being harassed with calls asking me to become a customer, install a device, or add additional devices. How does that even make sense? Their own employees don't seem to know who its existing customers are. And now, after all this nonsense, I’m trying to cancel my contract and suddenly I’m liable for a cancellation fee. So I’m expected to pay to get out of a service that has been nothing but frustrating? The level of incompetence and poor customer service is honestly unbelievable. It’s no surprise that Cartrack is constantly trending on social media for all the wrong reasons.

Do yourself a favour and think twice before signing up with this company. Once they have you, good luck trying to get anything resolved without the endless calls, upselling and unnecessary headaches. Absolutely pathetic customer experience!!!