ABSOLUTE disgusted with CARTRACK's SERVICE

good day guys, im not happy at all. i have been struggling with cartrack for about two weeks now. i have been phoning non stop they are promising that they will come to fix a problem that is an issue from THEIR side. and they are just not assisting me in any way! i cannot keep phoning them! how pathetic. as a paying client that has been with cartrack for a long time i cannot see why it can be such a big effort to pick up a phone or keep promises for technicians to come out to fix the problem. i was told they will come to my house on friday, no one pitched.. again had to phone.. no help. then i was told Sunday. also didnt pitch. today again i phoned - no assistance i once again have to wait for someone to phone me back!!!!!! the unit that has been installed in my car sends signals every 2-3 minutes that my car is being started, which upon a discussion with them i was informed the fault is from their side. so must i wait till my car gets ******????? must i find myself another tracking system???? this is absolute pathetic service from them!!!!!!!!!! i would really appreciate some kind of feedback without needing to tell everyone that Cartrack's customer service is up to no good!!!!!! i will never advise anyone to install cartrack.