A "tracking" company that tracks debit orders not cars.

They don't even deserve a one!

This is the worst service provider I've ever used. 1. The device they fit in 2020 was faulty and I was the one who picked this up after calling their control room several times to see if they know where my car is (they had no clue). They only fixed the device in 2021 because I was persistent in calling them and they confirmed that it was fit incorrectly. 2. The "repaired device" worked for a month or two then began losing it's signal again where I again had to call them on numerous occasions to get them to come and replace the device as it was clearly faulty. They took their sweet time getting back to me with a date from the fitments department and eventually came back to "replace" the device. 3. I committed to calling their control room on a regular basis to check if the "replacement device" was working and again for a couple of months it was okay until it completely lost its signal AGAIN. I was convinced that they did not actually replace the device and the excuses they gave me as reasons why this could be where ridiculous. Once more the fitments department took their sweet time to get back to me so I began speaking with them in a language they understood best, debit reversals. This was the only time they called me to ask about my account and I explained why I was refusing to pay to which they just kept calling me about the money until the device picked up the signal (about 3 months later), so I paid. 4. In the beginning of this year, 2022, the "replacement device" lost its signal AGAIN! This time after further calls to them they confirmed that the device was disconnected and they were not able to pick up the car itself, let alone the car's location. I called them countless times to try and book with their fitments department in March and to this day (16 June) NO ONE in the fitments department has called me. 5. They are in the business of debiting my account and have never provided me with the service I agreed to pay for so I have been speaking to them in their language, debit reversal. This is the only way to get their attention as they do not care about me or my car!

I cannot wait for this 3 year imprisonment of a contract to end and I will not stop warning people about the terrible NON-SERVICE cartrack provides. I strongly recommend that no one considers this "tracking" company.