A tracking company that cant even track a payment…

If anyone wants to see how a company can destroy trust in a single move, read this.

Cartrack offered me a written 80% settlement discount on an *** reduced to R426 — and I paid it BEFORE the deadline, with the exact reference they required, and I have the official bank proof to prove it.

Simple? You’d think so.

Instead, Cartrack: • ignored the payment, • failed to allocate it, • continued to demand money that was already settled, • and months later sent me a notice saying they had listed me as a defaulter.

Let me be clear: They issued a settlement. I paid the settlement. They accepted the payment. Then they treated me like I never paid them.

This is not a “small admin error”. This is ******** under the National Credit Act, and it’s a violation of POPIA, because they processed and broadcast incorrect financial information about me to third parties.

And based on this experience, I genuinely wonder how many other customers have been listed or harassed because Cartrack simply couldn’t allocate a payment correctly.

This is the kind of thing that destroys people’s credit lives — not because they didn’t pay, but because a company didn’t do its job.

No accountability. No ownership. Just automated threats, legal letters, and an internal system that seems completely out of control.

If you’re considering Cartrack, understand this clearly:

You can pay them in full, with proof, and still be treated like a defaulter.

That is the reality of my experience.