G
Gareth

1 reviews | Active since Oct 2024

28 Oct 2024, 14:07

A tracker was instal...

A tracker was installed on my bike the next day my bike was not starting and the tracker was not working I called in to report this they said they will send someone … a technician is sent only for him to say that he can’t help … as a matter of fact he can’t even touch the bike because it’s going to be as if he’s to blame … the last technician is the one who supposed to be sent here … I was only here for the tracker but since the bike won’t start I can’t touch it …

0
Replies (2)
G
Gareth's update28 Oct 2024, 14:09
Reviewer Update
I called in today to ask when they will send someone and they tell me they are fully booked I have to wait another week the person I spoke to was friendly and not the problem. The service of this company is just so pathetic im trying to picture how they will handle a real emergency when this is the way they handle things.. I would not recommend CARTRACK to anyone.
Cartrack
Cartrack's reply28 Oct 2024, 14:14
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team