PM
Pande M

1 reviews | Active since Jul 2020

02 May 2025, 19:18

A shining example of excellent customer service

I recently had an interaction with Dimakatso Mbambo from Cartrack and I was truly impressed with the outstanding customer service I received.

I accidentally triggered a notification while operating my vehicle with Carwatch enabled. Dimakatso immediately called to check on my safety. Despite an interruption from a marketing call, she reinitiated contact and ensured my well-being.

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Replies (1)
Cartrack
Cartrack's reply02 May 2025, 19:58
Official
Good day,
 
Thank you for taking the time to give us feedback. We appreciate your compliment and will inform Dimakatso Mbambo, management and staff of your review.
 
Kind regards,
The Cartrack Team