MM
M M

1 reviews | Active since Feb 2019

13 Feb 2024, 12:18

A Saga of Incompetence, Frustration, and Poor Customer Service

Cartracker: Grossly *********** or just outright ********. In late November or early December, my company contacted them to install a tracker on a motorbike. We entered into an agreement with them over the phone, but they failed to send the contract for review. Nevertheless, we proceeded in order to secure the vehicles and protect against theft. Later, another bike was added to the agreement. The frustration and inconvenience caused by their lack of accountability and poor customer service are simply unacceptable.

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Replies (2)
MM
M M's update13 Feb 2024, 12:20
Reviewer Update
The only thing I am going to get now is a soulless reply with zero resolution that's what I can guarantee from them
Cartrack
Cartrack's reply13 Feb 2024, 12:36
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards,
The Cartrack Team