A new unit was installed to replace the old unit in my car on Thursday 4th Dec 2025

A new unit was installed to replace the old unit in my car on Thursday 4th Dec 2025. It has drained my car battery twice already. Cartrack is useless in there customer service and technicians are arrogant. Kutlwano Manana the technician that came to my home to install a new unit was expressly told to ensure that he connects it properly so that it does not drain the battery. This was not done hence the battery had to be jumpstarted twice in two days. Catrack needs to resolve this on Monday else I take my issue to social media. This kind of thing happened to my other vehicles previously as well. They will only do it correctly after a customer complains. Zack Calisto, you need to fix this!!!!!!