A comedy of errors and incompetence.

On the 24th of August, early in the morning I received a "power alert" from the tracking device installed in my vehicle. Later thein the morning, I called Cartrack to enquire about the issue. I was told that the device was faulty and had to be serviced/replaced. As of today, the 29th of August and numerous phone calls, promises etc. I have yet to see a technician. In my lates call, today the 29th, I was told that the repair booking had been closed. No reason given. Imagine if I had needed their actual tracking and recovery service.