8 Months no Tracking Unit Installed

Good Day

it’s now 8 months, that I am still trying to get a tracking unit installed in my vehicle, its all well and good, that my Debit orders goes out of my account Successfully.

When it comes time to service me as their customer, no Response what so ever, I’ve tried for a year to make contact with the scheduling Dept Manager and till this date I have gotten no Response.

After escalating this to the CEO’s Office, requesting for a Reimbur*****t of the months that I was not serviced, 8 Months down the line I have no feedback!

On Monday again I have contacted the Customer Services dept at 13:hrs , to book an installation again, its now Thursday no Response.

Today I have many calls again to the Customer Service Dept and the Scheduling dept, and I am being transferred from Pillar to post, Requested to speak to a Customer Service manager or the Customer Service Manager, No one takes my calls.

This show a Lack of Leadership from car track he, No one takes Ownership, No one takes control, neither No one gives a call back, Talking to wall is much more productive than Car Track customer Service.

Should my vehicle be ******, I will hold Car Track responsible for not tracking my vehicle.

Please note should my tracker and my reimbur*****t not be done, I will contact my lawyers to Sue Car track for Bridge of Contract.

Regards MR Ignored Customer from car Track!