SB
Sinegugu B
1 reviews | Active since Aug 2025
29 Aug 2025, 06:20
5 years , no contact.
So when I have been with cartrack for over 5 years and the last time I received any communication from them was when I installed the unit. (5 years ago) no tracker testing or even a message or call from them until I recently called them to cancel and installed a device with another company. They now suddenly have my contact details Okay the biggest issue here is that I got double debited by cartrack after I’ve cancelled my contract with them.
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Replies (3)
Cartrack's replyOfficial
29 Aug 2025, 07:40Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply29 Aug 2025, 07:40
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's replyOfficial
29 Aug 2025, 09:14We apologize for any inconvenience caused. You will be contacted shortly.
Cartrack's reply29 Aug 2025, 09:14
Official
We apologize for any inconvenience caused. You will be contacted shortly.
SB
Sinegugu B's updateReviewer Update
31 Aug 2025, 12:49So I’ve been getting debited every day since the 27th ?
Never experienced this in the last 5 years + even though there was no contact at all . No panic button, no unit testing, no call when the car alarm went off, no call when my battery got removed
I called , cancelled with car tracker, the guy I spoke to said it was successful, why am I being debited????
Never experienced this in the last 5 years + even though there was no contact at all . No panic button, no unit testing, no call when the car alarm went off, no call when my battery got removed
I called , cancelled with car tracker, the guy I spoke to said it was successful, why am I being debited????
SB
Sinegugu B's update31 Aug 2025, 12:49
Reviewer Update
So I’ve been getting debited every day since the 27th ?
Never experienced this in the last 5 years + even though there was no contact at all . No panic button, no unit testing, no call when the car alarm went off, no call when my battery got removed
I called , cancelled with car tracker, the guy I spoke to said it was successful, why am I being debited????
Never experienced this in the last 5 years + even though there was no contact at all . No panic button, no unit testing, no call when the car alarm went off, no call when my battery got removed
I called , cancelled with car tracker, the guy I spoke to said it was successful, why am I being debited????