FF
Fleurette F

1 reviews | Active since Jan 2025

19 Jan 2025, 12:57

4th Jan 2025 they installed the tracker, immediately it was faulty with our,Alarm going off every 10/15 min every night/day 8Jan 2025 they replaced the faulty tracker then it was fine and working perfectly, all of a sudden we get a message that we owe th

4th Jan 2025 they installed the tracker, immediately it was faulty with our,Alarm going off every 10/15 min every night/day 8Jan 2025 they replaced the faulty tracker then it was fine and working perfectly, all of a sudden we get a message that we owe them R600 for replacement of the tracker. When we called to find out we were told that it's under warranty and we wouldnt have to pay the R600, now they have debited my account for the R600.

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Replies (1)
Cartrack
Cartrack's reply19 Jan 2025, 19:58
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team