SK
Shane K

1 reviews | Active since Mar 2021

03 Apr 2022, 19:49

2nd complaint pathetic cartrack. Only on this site they respond.

Hello I complained about the cartrack device previously. Ovet weekends when I need it. It stoll does not work. Yesterday The car drove 35 km but it did noy move according to the cartrack. Now it shows the car is where it was yesterday. It is no use phoning in or reporting on their app. My previous complaint was sorted out but only fot 2 days, Cartrac: Please come and remove your device and cancel my payment asap.

0
Replies (2)
Cartrack
Cartrack's reply04 Apr 2022, 10:57
Official
 
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
SK
Shane K's update04 Apr 2022, 19:09
Reviewer Update
Bad to worse. You fixed the cartrack device today, now its still not working. It shows the car is idling since you FIXED it.
Please take the worthless device and cancel my contract.