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1. Eljay Dirk from scheduling is brilliant and he gets 100 out of 10. 2. Car Track sucks with their customer service who cannot confirm if their Car Watch option is an early warning system which my insurance company Hollard now insists on. I have not received a response on my second escalation e-mail sent in April to date. 3. Their accounts department is like customer service who keep threatening me with Legal action but my account has always been up to date. Telephonically they confirm that there are no issues but the minute I drop the phone then there's a SMS from their attorneys. It makes no sense to keep telling me my account has and is always up to date and I honour my debit order deductions every month but then send me legal action threats for attorneys which has still not been rectified as the error lies on their side.