0 star

My aunt had a contract with Car track for her vehicle., which was unfortunately ****** 3 to 4 years ago. despite having a tracking device installed, Car track failed to help locate the vehicle.

what's even more frustrating is that cartrack continues to deduct money from my aunt's bank account even though the vehicle is no longer in her possession. this has been ongoing for months, and we're still unclear why the payments continue.

and also they had agreement to deduct R250 a month but they deduct R850.00.

my aunt did call them after the car my taken but they kept on saying its circulating , then the next day or after 5 days when she calls to ask then for cartrack seems like it is their first time hearing that my aunt car was taken, it is really upsetting. cartrack doesn't care about customers their aim is to make money that is my experience, maybe they do help other customers but as for my aunt it failed.

and I know they gonna say they gonna investigate and not , knowing very well that they not going to .