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Tashia D

1 reviews | Active since Oct 2011

11 Oct 2021, 12:19

Useless Hey Carter

Purchased a vehicle in April, sales person Gabaphiwe sent the incorrect details to licence the vehicle, till now neither has Vikesh Mothilal, Gabaphiwe, Stephanie has bothered to update me or contact me regarding the promise they made that they will pay for the re registration of the vehicle as the vehicle was registered in a different town after the dealership having all the correct details. They've even given us a gift of a bag of tools required for a breakdown which questions the safety of purchasing a brand new vehicle. The interest rate negotiated was 13%. What a ******* on a cheap vehicle. Advertise for R2900 per month at 0% deposit but our instalment is R4038 a month I have no good reviews about them. They are not helpful, as long as the sale is done they don't care.

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Replies (1)
Carter South Africa
Carter South Africa's reply17 Nov 2021, 15:00
Official
Hi Tashia, we did pass on your feedback to our team and we are sorry about your experience. We understand Lesedi did contact you and has subsequently confirmed that the correct licensing has been delivered to you. Just in terms of your other concerns, the gift bag we provide is an industry standard gift bag- most dealerships provide it. It is a safety kit for emergencies, that has a first aid kit in and additional supplies that may help in instances where the car has a flat tyre for example. This is why it is provided to our customers.  In terms of the deal you will qualify for that is determined by the banks based on your overall credit profile and affordability. Our agent will be happy to answer any questions you may have on the deal that was offered to you.  We hope this helps to clarify your concerns.