Carscan
Unclaimed Business
|1|7 Reviews (last 12 months)|This business does not respond to reviews
Carscan
Unclaimed Business
|1
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|7 Reviews
Mar '26 - Sep '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDG
Dudu G
1 reviews | Active since Nov 2018
13 Jul 2026, 14:24
Car Scan Ai
I am not happy with Carscan Ai. S o far I have paid R500 and no report. The painful thing is that the support team is very rude and they ended up sending me their address. In other words I have to spend more on fuel to travel to their premises if that's true. @Bolt and Uber please give drivers another option for car inspection
Helpful (0)
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Dudu G
1 reviews | Active since Nov 2018
13 Jul 2026, 14:24
Car Scan Ai
I am not happy with Carscan Ai. S o far I have paid R500 and no report. The painful thing is that the support team is very rude and they ended up sending me their address. In other words I have to spend more on fuel to travel to their premises if that's true. @Bolt and Uber please give drivers another option for car inspection
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Replies (0)IM
Itumeleng M
1 reviews | Active since May 2016
6 Jul 2026, 16:58
Unfair system
Dear CarScan Support, I am requesting your urgent assistance. Today I purchased scan credit for R249. Unfortunately, my phone was unable to scan the vehicle licence disc, and because of this I could not complete the scan. Within approximately 15 minutes, the credit expired before I had the opportunity to use it. I am currently not working, and this R249 was the last money I had. I am trying to use your service so that I can start working and earn an income, so losing this credit has put me in a very difficult financial position. I kindly ask that you please investigate this matter and either restore my scan credit or refund the payment. I would greatly appreciate your understanding and urgent assistance. My cellphone number is ***. Thank you for your time, and I look forward to your prompt response. Kind regards, Itumeleng Mohube
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Itumeleng M
1 reviews | Active since May 2016
6 Jul 2026, 16:58
Unfair system
Dear CarScan Support, I am requesting your urgent assistance. Today I purchased scan credit for R249. Unfortunately, my phone was unable to scan the vehicle licence disc, and because of this I could not complete the scan. Within approximately 15 minutes, the credit expired before I had the opportunity to use it. I am currently not working, and this R249 was the last money I had. I am trying to use your service so that I can start working and earn an income, so losing this credit has put me in a very difficult financial position. I kindly ask that you please investigate this matter and either restore my scan credit or refund the payment. I would greatly appreciate your understanding and urgent assistance. My cellphone number is ***. Thank you for your time, and I look forward to your prompt response. Kind regards, Itumeleng Mohube
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KABELO M
1 reviews | Active since Jul 2026
3 Jul 2026, 12:58
Poor carscan
I have made several scans for my car got rejected I fixed the faults and did another scan they rejected with the same faults I even painted the car they still rejected however the car has been fixed I took the car to them carscan and showed me where to fix the car I did that and painted the car on top they still rejected I have now spend R1500 with a carscan that fails with one thing as per scan is R250
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KABELO M
1 reviews | Active since Jul 2026
3 Jul 2026, 12:58
Poor carscan
I have made several scans for my car got rejected I fixed the faults and did another scan they rejected with the same faults I even painted the car they still rejected however the car has been fixed I took the car to them carscan and showed me where to fix the car I did that and painted the car on top they still rejected I have now spend R1500 with a carscan that fails with one thing as per scan is R250
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Esihle B
1 reviews | Active since Jan 2022
1 Jun 2026, 06:43
Use alternative, they dont care for your business
Customer service practically doesn't exists. When I log a query I get a response hours or days later. Even worse, I get one word responses if I do get a response.
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Zolani
1 reviews | Active since Mar 2026
26 Mar 2026, 10:11
I paid for a vehicle scan that was not used because the car had already been scanned
I paid for a vehicle scan that was not used because the car had already been scanned. CarScan told me to email Paystack for a refund, but Paystack has not responded to my emails. When I contact CarScan again, they say they cannot assist without a Paystack reference number. I have proof of payment but no one is helping me get my refund.
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Zolani
1 reviews | Active since Mar 2026
26 Mar 2026, 10:11
I paid for a vehicle scan that was not used because the car had already been scanned
I paid for a vehicle scan that was not used because the car had already been scanned. CarScan told me to email Paystack for a refund, but Paystack has not responded to my emails. When I contact CarScan again, they say they cannot assist without a Paystack reference number. I have proof of payment but no one is helping me get my refund.
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Replies (0)