1 reviews | Active since Nov 2021
Undisclosed Vehicle Damage and Mechanical Faults
I purchased a vehicle from Cars.com2 at the Gezina branch and shortly after, I started experiencing ongoing mechanical issues, including unusual noises from the front wheels that were never properly resolved despite multiple repairs. The dealership has failed to address these problems or provide clear communication.
Additionally, during a trade-in assessment, I was shocked to learn the vehicle was valued significantly lower than its market value due to being involved in an accident, a fact that was never disclosed at the time of purchase. The dealership did not inform me of any damage or accident history.
Despite multiple follow-ups and promises of investigation, I received no resolution or response.
To anyone considering buying from this dealership, I strongly advise you to thoroughly check your vehicle to ensure it is roadworthy and has not been involved in any accidents or damage before purchasing. My experience has raised serious concerns about the honesty and reliability of Cars.com2.
