Carry1st shop app

So on the 9 of feb 24 , i bought cp for my call of duty mobile , never got it , the support they give is rude and not very helpful, even after sending them proof of payment, i must wait 72 hours before something might happen , that R449 in the drain telling you now its a load of ******* and **** , i have. Received my order no nothing but my money was taken , please watch out this is a scan