Despicable customer service and *********** staff

On September 14, 2015 I bought and paid a full amount for a bath/shower mixer that I was promised would be delivered in seven (7) days due to out of stock notice.<br> <br> On the week of September 21, I gave the shop a call and was informed that the mixer would be in the shop by September 24. We physically went to the shop and found it closed. All this time I received no courtesy call from the shop explaining what the delay could be.<br> <br> I went back to the shop yesterday, September 28 and the lady who initially assisted me still didn't have a clue of when the mixer would be in the shop. When I got to her desk, she was still calling to find out when the warehouse would send the item.<br> <br> This is the worst service ever and does clearly show a contempt of sorts for customers. I wouldn't understand why it would be so difficult for a business to inform a client who has fully paid why there is late or no delivery happening. <br> <br> My advice to any would-be customer at Carrim is never to pay anything in full until your product is in the shop.