JG
Jason G

1 reviews | Active since Sept 2011

04 Feb 2016, 11:26

Exceptional Service

I originally enquired about a new set of Thule roof racks. It soon transpired however after some investigation on my part that all I needed was to upgrade the kit on my existing roof racks. Natalie's service was superb. She responded to my emails on the same day I sent them and displayed a thorough knowledge of the product. I have lived in London for the past 4 years, and living in a first world country, this is the type of service you become accustomed to. It's a breath of fresh air to find a South African business delivering customer service that competes at a global level. They have even gone the extra mile for me and offered to fit the racks. I have saved both money and time. Thank you for showing me that you value my business. I highly recommend this company. Thanks.

0
Replies (0)