Carpet Cleaning Central damaged carpet and couch

I requested Carpet Cleaning Central to clean a carpet and a couch. Before commencing I specifically asked Aman Maharaj that he is sure the couch material won't shrink. He assured me that it won't.<br> <br> The couches material shrunk. The carpet was also damaged in the cleaning and transport process.<br> <br> I have been trying to get the Aman to come look at the damage, unfortunately every meeting scheduled was cancelled by him shortly before the meeting.<br> <br> Damage totals just short of R 35,000.00