Regular guest not happy

<p>As a frequent customer my latest experience on the 24th of June 2017 made me ask the question if I will return and most likely after Saturday the answer is NO!!! Upon arrival the booking made a week ago Saturday was not found on the system. Logging onto my profile they had some form of name I dare not pronounce or even spell, not a good start. But brace yourself for the next… They charge you R10 for a glass of tap water??? Not even to mention the poor service for the waitron during the night we spend most of the night waiting for the service which used to run like a well-oiled machine.</p> <p>On settling the bill the review was filled in and the waitron asked if she should call the manager, with a yes reply we waited over 10min and decided to leave due to the nature of the horrible experience.</p> <p> </p> <p> </p>