Exploitation and terrible customer service

Worst customer service and exploiting us during the pandemic. Long story short, neither head office nor Centurion mall branch answering their phones for 2 weeks now. Finally managed to get a booking last week Saturday. Definitely not happy with my hair, but extremely upset that I was only told halfway through my appointment that I would be charged R1650 for my extremely short hair, cost R570 in Nov, R870 in Feb. Total ******* and using Covid19 lockdown as their feeble excuse for ************ exploitation. Sent an email to head office, sent a review to the Centurion salon, no response and neither taking my calls either. I will not leave this and will tell everyone. I used to love Carlton Hair and the great service from Adriaan, but I will never support a company that takes advantage of a terrible situation. No other hairsalons or beauty salons I have spoken to increased their prices, nevermind tripled their prices! To make it worse, I am not happy with my hair, it is not what I asked for, or expected. Nevermind what I paid for!!!!