Disgusting service

<p>My sister and I had our nails done yesterday at Carlton Melrose - Gelish (which is meant to last up to two weeks) has chipped in less than 24 hours. There is no nail technician available to assist us today and the manager (Dianne) has gone on leave and left no-one in her place. PATHETIC sad excuse for what is meant to be a world-class salon. Supposedly I need to wait for the person who did my leave to return from her leave and decide whether she would like to redo my nails at no charge because she apparently is not employed with Carlton. Really???? Disgusting service from staff who do not seem to understand customer service in the least.</p>