1 reviews | Active since Oct 2016
Manager not getting back to me!
<p>In 2016 around July I went on a Monday to register for membership, I was then told that I would have 5 days to cancel should I have a reason to cancel. On the Friday afternoon I came and told them I first need to close my previous gym membership then I would register again, I was told Paddy the manager is not available, I was then advised to write a letter on a small piece of paper and to write the date and time I came in, I did not get a copy of that. So I came back the Monday manager not available it would seem he is only available between 09:00 - 13:00 daily as I would be at work around that time, I would leave messages for his at the reception and the lady told me she always gives him the messages, then some guy who works there said to me com let us check your account, when he went onto his system he found that I was not even registered, so then I just thought ok so I have been coming here frequently and I am not even registered, Until In September I received an sms that I owe them, This went on until December while I kept on receiving SMS'that I must pay, So finally in December on the 1st I went there I found him and told him my story, he said he would get back to me in 2 days so it was a Thursday so On Monday I awaited his response, till today I am still waiting. I kept sending him emails with no response and his email that i was given by the receptionist and him was ********** End of December I went again this time I was told he would be back around the 20th of January as he was on leave and he is only one who can assist me. I am still getting these SMS' and account was debited twice already for no reason, So I want my name cleared and money returned!!</p>
