SP
Steven P

1 reviews | Active since Aug 2018

10 Dec 2021, 11:31

Will someone just contact me with an answer! Fix you block links

I renewed 3 licenses and 1 one had a block. My fault as I forgot the trailer. I paid the trailer and so go the license. BUT BUT BUT, the motorbike license says it has a block. Then you click on the "Block Link" and there is no Block. So you contact them via the stupid website chat and they say, we will get to you.

They just dont! Even if I get told I need to pay for a reprint or something. I would. But at least get back to me man!!!!!!

0
Replies (7)
CarLicence.co.za
CarLicence.co.za's reply10 Dec 2021, 12:23
Official
Hi Steven, 

Thank you for your message and notifying us on our block links not working we had no idea. Our support manager Palesa will give you a call and assist you in resolving your block. We do apologize for this inconvenience caused and out IT team are already fixing the link. :)

Have a super day further
SP
Steven P's update24 Dec 2021, 08:59
Reviewer Update
Hi Support. I got a call. Please can someone call me. I know I have to pay a reprint fee
CarLicence.co.za
CarLicence.co.za's reply28 Dec 2021, 07:54
Official
Hi Steven, 

Thank you for your message. We are currently closed for a small break during this festive season but i will ask support to give you a call as soon as we open on the 3rd January 2022. 

We do apologize for any inconvenience caused. 

Have a lovely New Year! 
CarLicence.co.za
CarLicence.co.za's reply10 Jan 2022, 16:34
Official
Good afternoon, 

We have successfully submitted your reprint request. A support team member will be in contact shortly. 

Have a lovely afternoon further
CarLicence.co.za
CarLicence.co.za's reply11 Jan 2022, 14:05
Official
Hi there, the invoice will be resent and Palesa will give you a call again. 

Apologies fort he delay 
SP
Steven P's update11 Jan 2022, 14:31
Reviewer Update
All sorted out. Thank you carlicense. All 5 license disks done with them. You just need to sort out the block glitch on the website then all good. Thank you for the diligent effort to help sort out!
CarLicence.co.za
CarLicence.co.za's reply11 Jan 2022, 15:31
Official
Hi Steven, no problem at all. Thank you so much. 

Have a lovely day further