No refund after it was promised

Item: CarLicence.co.za
Rating: 1
Author: Kevin R

I app**** and paid via myToyota. One day later i asked how far are things and was informed that it will take a few days so if its irgent they can give me a refund. I went to renew it the same day. Still waiting for my refund, Ellie said a few times it is actioned. Still nothing. Called a few times and was told they will call me back...still no call back....

Helpful (0)

Replies (4)

CarLicence.co.za's replyOfficial

02 Nov 2020, 22:34

Hi Kevin,

Please kindly send your details to *** so that we can investigate further. We do apologize for the inconvenience caused.

Regards
CarLicence

CarLicence.co.za's reply02 Nov 2020, 22:34

Official

Hi Kevin,

Please kindly send your details to *** so that we can investigate further. We do apologize for the inconvenience caused.

Regards
CarLicence

CarLicence.co.za's replyOfficial

03 Nov 2020, 21:45

Please kindly send your registration number. I see the email address did not display in message . Regards
CarLicence

CarLicence.co.za's reply03 Nov 2020, 21:45

Official

Please kindly send your registration number. I see the email address did not display in message . Regards
CarLicence

Kevin R's updateReviewer Update

09 Nov 2020, 07:21

Still no feedback, called twice and was told you will get back to me, still no communication. What is the status of my refund? Normally when people complain about a company, the company should try and do better, but i suppose this shows the real quality of service....

Kevin R's update09 Nov 2020, 07:21

Reviewer Update

CarLicence.co.za's replyOfficial

11 Nov 2020, 17:16

Hi Kevin,

There was correspondence with you from our support team please be advised a refund has been processed.

Kind regards
CarLicence

CarLicence.co.za's reply11 Nov 2020, 17:16

Official

Hi Kevin,

There was correspondence with you from our support team please be advised a refund has been processed.

Kind regards
CarLicence