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Theresa S

1 reviews | Active since Jan 2010

10 Feb 2022, 09:57

NEED LICENCE DISC APP**** FOR

I app**** for renewal of a car licence in January, It took quite a while to receive it. However when I did receive it there was only the receipt of proof of payment in the envelope and no licence disc. This was no fault on the company's part because I had to renew another vehicle on my name first before I could get the disc for the first vehicle. I received the disc for the second vehicle hoping that the disc for the first vehicle would also be in the envelope, however it was not. I tried phoning the telephone numbers given on the website for this company but the message on the other end just says that "the number you have dialled is not available at present, please try again later" I have written an email to them and so far have not received an acknowledgement of the email. I need to get the disc of the first vehicle urgently but do now know how to reach CarLicence.co.za. Does anyone know how I am able to reach them to speak to them? I give them two start just because they are not contactable in any way. T Stewart

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Replies (5)
CarLicence.co.za
CarLicence.co.za's reply10 Feb 2022, 10:02
Official
Hi there, 

Thank you for your message, could you kindly give me your licence number so i can investigate this on our side for you. 
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Theresa S's update10 Feb 2022, 10:15
Reviewer Update
Thank you for getting back to me so quickly. The registration number I need the disc for is NDV535GP. The other vehicle which was outstanding is HVX764GP, I have however finalised that one and received the disc for it. I have proof of payment printed on an official licencing department document for NDV535GP but I need the licence disc. Is there any way you can liaise with me on email at *** rather please? Thank you. T Stewart
CarLicence.co.za
CarLicence.co.za's reply11 Feb 2022, 09:25
Official
Hi there, no problem at all. We believe Mari is assisting you 

Have a lovely weekend
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Theresa S's update11 Feb 2022, 12:05
Reviewer Update
Hi there, yes Mari contacted me yesterday via email and she said she would sort the matter out for me. I need the disc quite urgently so hope it does not take 3 weeks like the other one did. Just glad someone is actually working on it. Thank you for the immediate response
CarLicence.co.za
CarLicence.co.za's reply11 Feb 2022, 15:13
Official
Good afternoon, 

No problem at all. 

Have a lovely weekend