MM
Mzimkhulu M

1 reviews | Active since Mar 2022

29 Mar 2022, 09:18

Mzee JBH449EC

If no one responds to my emails today (29/03/2022) I am going to open a ***** case against this company. No one answers the phone and no one responds to emails, y’all can’t do this people. Caxton.zendesk, you better respond to my emails because I need my disc ASAP. I going to go the law route if this is not fixed immediately.

I made a mistake by not going to the Post office as I usually do.

I would advise people never to use carlicence.co.za when renewing their license discs.

0
Replies (15)
CarLicence.co.za
CarLicence.co.za's reply30 Mar 2022, 09:09
Official
Good morning, 

Thank you for your message. We have received your banking details on  29 Mar 2022 09:28:20. Please note the refund process takes 3 business days. Your refund has been loaded and will be paid. 

I do apologize for the miscommunication

Have a lovely day further
MM
Mzimkhulu M's update05 Apr 2022, 00:27
Reviewer Update
Can I please have my money back, it’s been 4 days now, no money on my account. Make certain that my money has been paid today. This is madness, I would advice people never to use this service. Horrible.
MM
Mzimkhulu M's update05 Apr 2022, 00:31
Reviewer Update
We will need to collect details of everyone struggling with getting their money back and start a process called Consumer Arbitration. The owner of this company needs to face consequences.

My email is ***
CarLicence.co.za
CarLicence.co.za's reply05 Apr 2022, 08:24
Official
Good day,

Kindly note your refund was processed  30 Mar 2022 14:23:18  through Payfast and the money will be reversed into the account you used to pay us. Payfast has their own refund process if i am not mistaken can take 3 days to be reversed into your account. We will email you proof of refund from our side that we have processed this

Have a lovely day further
MM
Mzimkhulu M's update07 Apr 2022, 06:40
Reviewer Update
Y’all a ********, I am still waiting for my money to be reversed. It has been 8 days now.

I am going to open a case of Online *****. Y’all messed with the wrong person. I will make it my mission to take Carlicence down.

I will enlist y’all with an investigative journalist and gain traction from the Transport Department, someone will go to jail I promise y’all.
MM
Mzimkhulu M's update07 Apr 2022, 06:54
Reviewer Update
I am getting in contact with South African ***** Prevention Service.
CarLicence.co.za
CarLicence.co.za's reply07 Apr 2022, 08:19
Official
Good day, 

We have sent you proof of refund. Kindly contact Payfast as the money have been reversed from our account


MM
Mzimkhulu M's update08 Apr 2022, 08:53
Reviewer Update
Y’all are lying about the about the proof of refund. Send it here let’s see.

Like I said I will make sure I deal with y’all if my money is not returned. I am running on low tolerance.

I NEED MY MONEY, SEND THE PROOF OF PAYMENT AS A REPLY AND LETS SEE IF YALL ARE LYING OR NOT.
MM
Mzimkhulu M's update09 Apr 2022, 16:53
Reviewer Update
Where is my money!!!!!!!!!!!!!!!!!!!!!!!!
MM
Mzimkhulu M's update09 Apr 2022, 16:53
Reviewer Update
Where is my money!!!!!!!!
MM
Mzimkhulu M's update09 Apr 2022, 16:53
Reviewer Update
Where is my money!!!!
CarLicence.co.za
CarLicence.co.za's reply11 Apr 2022, 07:54
Official
Good morning, 

As explained the money is reversed into your account from Payfast. We have paid this money through to Payfast to refund you. Kindly contact Payfast directly as we have proof of refund from our side 
MM
Mzimkhulu M's update11 Apr 2022, 12:54
Reviewer Update
Y’all are such *****, where is the proof of payment you speak. My god what a ****** horrible experience!

I want my money back. Y’all better send the proof of payment today to my email…. ***.

Carlicence needs to be shut down. I will make it a mission that this happens should I not get that proof of pay by today.
CarLicence.co.za
CarLicence.co.za's reply11 Apr 2022, 13:31
Official
Good day, 

We will resend proof of refund to you. 


CarLicence.co.za
CarLicence.co.za's reply11 Apr 2022, 13:32
Official
We have this email address that was loaded onto the system. Proof of refund will be sent to both email addresses. ***