SK
Sifiso K
1 reviews | Active since Apr 2021
21 Apr 2021, 12:38
MTNmomo
Tried to renew my licence using carlicence.co.za via MTN MoMo. I was told there's a block so they cant help me with my car disc. It's been 3 weeks now trying to get my refund but it seems like they not keen to refund me and I need as my car has no valid disc.
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Replies (1)0
Replies (1)CarLicence.co.za's replyOfficial
30 Apr 2021, 09:55Hi Sifiso,
Our support team tried to contact you on *** with no success to explain the block of "Liable for licensing" this means that the change of ownership on the vehicle needs to be completed. We unfortunately can not process your vehicle licence as you are required to complete the change of ownership at the department in person.A refund was processed on the 21st and should be reflective in 7 working days.
Have a good day further
Kind regards
CarLicence
Our support team tried to contact you on *** with no success to explain the block of "Liable for licensing" this means that the change of ownership on the vehicle needs to be completed. We unfortunately can not process your vehicle licence as you are required to complete the change of ownership at the department in person.A refund was processed on the 21st and should be reflective in 7 working days.
Have a good day further
Kind regards
CarLicence
CarLicence.co.za's reply30 Apr 2021, 09:55
Official
Hi Sifiso,
Our support team tried to contact you on *** with no success to explain the block of "Liable for licensing" this means that the change of ownership on the vehicle needs to be completed. We unfortunately can not process your vehicle licence as you are required to complete the change of ownership at the department in person.A refund was processed on the 21st and should be reflective in 7 working days.
Have a good day further
Kind regards
CarLicence
Our support team tried to contact you on *** with no success to explain the block of "Liable for licensing" this means that the change of ownership on the vehicle needs to be completed. We unfortunately can not process your vehicle licence as you are required to complete the change of ownership at the department in person.A refund was processed on the 21st and should be reflective in 7 working days.
Have a good day further
Kind regards
CarLicence
